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Tenant FAQs

Rental Properties Coeur d'Alene ID

How do I pay my security deposit and rent?

 

The easiest way to pay your security deposit and rent is through your Tenant Portal. You can setup one time and recurring payments for free by using your bank account information. You can also use your credit or debit card though you will be charged a convenience fee.

To pay by mail, please mail payment to:

  • Oak House Property Management, 1859 Lakewood Drive Ste 200, Coeur d'Alene ID 83815
  • Please make sure your check is made payable to Oak House Property Management and that you include your name + property address on the check

We do not accept cash payments.

When is rent due?

Rent is due by the 1st of the month and considered late if received after midnight on the 4th. If rent is received after the 4th, you will incur a late fee equal to 5% of the monthly rent. However, if you pay on time (on or before the 4th of the month), you’ll be entered in a monthly drawing to win a giftcard to a local business and a super comfy Oak House t-shirt! 

How do I submit a maintenance request?

For non-emergency maintenance requests, please submit a request through your Tenant Portal. Please give us as much information as possible and if photos are applicable, please upload those as well. For emergency maintenance, please call us at 907.201.0548.

I've fulfilled my lease and moved out. When will I receive my security deposit?

 We have 30 days from your lease end date to return your security deposit. 


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